TELESALES TEAM LEADER

Salary: 20,000,00030,000,000 VNĐ

Location: YOLA HEAD OFFICE, 4th Floor, Sunny Tower, 259 Tran Hung Dao, District 1, HCMC

Team: MARKETING

Application deadline: 03/02 — 04/03/2020

Job Description

JOB DESCRIPTION:

  • Meeting with sales managers to discuss Telesales strategies.
  • Training junior Telesales staff.
  • Writing sales scripts and customer answer sheets.
  • Implementing sales strategies.
  • Managing the Telesales team and assisting junior staff.
  • Monitoring the performance of the sales team.
  • Setting weekly and monthly sales targets.
  • Maintaining customer relationships.
  • Handling escalated customer complaints.
  • Compiling and presenting sales reports
  • Doing other tasks as assigned by the Marketing Director

JOB REQUIREMENTS:

  • Bachelor degree is a must. The marketing major is an advantage
  • Strong managerial and sales skills.
  • Ability to multitask.
  • Good verbal and written communication skills.
  • Strong organizational skills.
  • 3-5 years of experience in event, trade, telesales, marketing or general marketing. Experience in working for a chain of the store is an advantage.
  • Good working attitude and positive thinking, ownership
  • The proactive and “can-do” attitude
  • Ability to work under pressure and multi-tasking.
  • Customer service-minded.
  • Having working experience in the education field is an advantage


Application form

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