JOB DESCRIPTION

 

• Record and account for stock and equipment importation, storage and distribution

• Order office, cleaning and other center supplies

• Collect course fee payments and issue receipts

• Daily/scheduled deposit of cash collected to HO account

• Manage, disburse, reimburse and reconcile center petty cash, monthly staff budget, and monthly center activities budget

• Organize, coordinate and facilitate center activities

• Filing of contracts, documents and VAT invoices

• Coordinate center marketing activities and YOLA campaigns with Center Manager/Supervisor and relevant HO personnel

• Coordinate with Security and Cleaning staff to maintain center facilities and related equipment: clean, tidy, workable.

• Coordinate with Security and building management to ensure center security and student safety

• Ensure that center facilities, equipment, First Aid Kit and fire protection system are in optimum condition – any depletion, fault, degradation or breakage are quickly fixed or replaced

• Lead Occupational Health and Safety in the center and carry out prevention measures

• Manage related administrative issues, assist center staff to de-escalate and resolve complaints  wherever possible

• Identify opportunities for center improvement, work process improvement and optimum service delivery to customers

• Uphold company values and ethics and strictly follow company policies and management directives

• Share Best Practices with other staff members and fellow centers

• Perform administrative tasks as assigned by Center Manager and Director of Centers

• Assist other center and YOLA staff as needed

 REQUIREMENTS

 

• Minimum Bachelor Degree – preferably in Accounting/Finance or Administration

• Good command of both Vietnamese and English

• At least 1 year’s working experience. Strong preference is given to individuals with customer-facing or administrative experience in education and/or service industry

• Strong customer service mindset, results-driven and striving for work excellence

• Excellent administrative skills, good with numbers, record-keeping and attention to detail

• High moral ethics and professional workplace behavior

• Clean and tidy in appearance and has high grooming standard

• Good organizational, planning, administration, reporting and analytical skills

• Good communication, interpersonal style, solution-driven and problem-solving skills