JOB DESCRIPTION

The Counselor (Summer)’s responsibilities will consist of, but are not limited to, the following tasks:

• High Customer Service mind & pro-active sales/cross sales & follow-up to convert from potential lead source to meet the pipeline & final sales target.
• Counseling of prospective students and their families regarding the summer programs.
• Provision of information on the summer programs to students either face to face or over the telephone.
• Accurately & timely updating of student applications on database & team reporting scheme
• Provide good after sales service to have high parent/ student referral source.
• Assistance to Yola exhibitions, workshops, and seminars.
• Interpretation for institutions at seminars/ interviews/ exhibitions if needed.
• Active participating in Yola clients’ training
• Maintaining a good rapport to students, their families, local and Yola’ clients and visa office.
• Get to know and update overseas study market, competitors, and other related education organizations frequently.
• Be able to travel internationally for a few weeks to lead summer camps.
• Other duties as assigned by the Line Manager.

JOB REQUIREMENTS

• Strong interpersonal, communication skills & problem solving skills
• Good English communication skills
• Passion for working with Vietnamese students preparing for life abroad
• High integrity and a strong belief in delivering high-quality service
• An energetic and self-motivated personality
• Personal maturity
• Be a team player.
• Preferred: compassion & tenderness toward children

BENEFIT:

• Full-time contract, competitive salary package..
• Annual leaves, tuition discount up to 100%,
• Full insurance and premium health package.
• Bonding activities: team-building, company trip, year-end party,..