JOB DESCRIPTION

• Collaborate with other team members to conduct Center’s tasks.
• Receive and respond to complaints from parents and students.
• Participate in Center’s events.
• Organize and manage classes.
• Regularly take care of students and ask for parents’ feedbacks.
• Regular monitor students progress.
• Ensure Center’s re-enrollment rate as Line Manager requires.
• Monitor and support teaching staff.
• Weekly report to managers or urgent inform if necessary.
• Implement other tasks as CM/CS requires.

JOB REQUIREMENT

• Good English communication (Listening skill)
• Bachelor’s degree
• One year experience in service quality and customers care
• Understanding on customer needs.
• Good communication and problem-solving skill
• Good customer care skill
• Be able to work in a team
• Computer and office skills
• Working time: work in shift